Privacy Policy

 At All About Claims ("Company"), we specialize in liability claims related to the trucking industry. Protecting your privacy is fundamental to our relationship with you. 

About this Privacy Policy

This privacy policy outlines how we collect, use, and disclose your personal information.

This privacy policy applies when you visit or use our website, app, and other services, including events, that refer to or link to this privacy policy (each a "Service"). This privacy policy may be supplemented by additional privacy statements, terms or notices provided to you.

In the registration processes for our services and other registration forms, we will indicate what types of personal information are required and requested. You may choose not to submit the requested information, but that may limit or prohibit the Company's Services.

The Company is the primary controller of your personal information collected by or for our services.

Information We Collect

We collect information from you directly, from third-party sources, and through automated technologies.

Data You Provide to Us

The types of personal information we collect directly from you may include:

Contact details: Name, email address, postal address, social media handle, and phone number.

Account login credentials: Usernames, passwords, and similar security information.

Payment information: Credit or debit card number.

Comments, feedback, and other information, including search query data and inquiries, are sent to customer support.

Communication preferences.

Data from Your Organization

If you access our services through your organization's subscription, we may collect personal information from your organization to manage your access, including:

Contact details: Name, organizational email address, postal address, and phone number. 

Data from Other Sources

We may obtain contact details and information about you from affiliates and third parties, including social networks, service providers, businesses with co-branded services, and publicly available sources.

Data from Service Use, Including Cookies

The Service may automatically collect information about how you and your device interact with the Service, including:

- Computer, device and connection information, such as IP address, browser type and version, operating system and other software installed on your device, mobile platform and unique device identifier and other technical identifiers, error reports and performance data;

- Usage data, such as the features you used, the settings you selected, your URL click stream data, including date and time stamp and referring and exit pages, search terms you used, and pages you visited or searched for on the Service;

- For educational Services, the course modules and test questions you view, answer or complete and/or

- For location-aware Services, the region, city or town where your device is located to provide you with more relevant content for where you are in the world.

We collect this data through our servers and using cookies and other technologies. Cookies are small text files that can be read by a web server in the domain that puts the cookie on your hard drive. We may use cookies and other technologies to store your preferences and settings, help you sign in, provide targeted ads and analyze site operations. You can control cookies through your browser's settings and other tools. However, if you block certain cookies, you may be unable to register, log in, access certain parts, or use the Service fully. For more details, see the Service's cookie policy.

How We Use Your Information

Depending on how you interact with us and the Service, we use your personal information to:

- Provide, activate and manage your access to and use of the Service;

- Process and fulfill a request, order, subscription or other transaction;

- Provide technical, product and other support to help keep the Service working, safe and secure;

- Enhance and improve the Service and to develop new services;

- Respond to your requests, inquiries, comments and concerns;

- Notify you about changes, updates and other announcements related to the Service;

- Deliver targeted advertisements, promotional messages, notices and other information related to the Service and your interests;

- Provide you with promotional messages and other information about our services, our affiliates and third parties such as sponsors;

-  Identify usage trends and develop data analysis, including for purposes of research, audit, reporting and other business operations, including determining the effectiveness of our promotional campaigns and evaluating our business performance, or in other ways under a customer agreement; and/or

- Comply with our legal obligations, resolve disputes, and enforce our agreements.

If you are an administrator of an organization with a subscription to the Service, we will use your details to communicate with you about your organization's subscription and related services.

Sharing of Your Information

We do not rent, lease, or sell your personal information to third parties. 

The following are some of the ways we share your information: 

- Your organization's authorized administrators;

- Our affiliates, service providers, and business partners;

- Sponsors and other third parties based on your communication preferences;

- As required by law or corporate transactions;

- For Legal Reasons.

We also will disclose your personal information if we have a good faith belief that such disclosure is necessary to:

- Meet any applicable law, regulation, legal process or other legal obligation;

- Detect, investigate and help prevent security, fraud or technical issues; and/or

- protect the rights, property or safety of Company, our users, employees or others; and

- as part of a corporate transaction, such as a transfer of assets to or an acquisition by or merger with another company.

Grounds for Processing

We process personal information based on legal obligations, contract performance, public interest, consent, and legitimate interests. You can withdraw consent and object to processing based on legitimate interests.

Data Retention

We retain personal information as necessary for service provision, legal compliance, record-keeping, security, fraud prevention, and dispute resolution.

Locations of Processing

Your information may be processed with measures to ensure compliance with applicable data protection laws.

Data Security

We implement technical and organizational measures to ensure a level of security appropriate to the risk to the privacy of the information we process. These measures aim to provide integrity, confidentiality, and availability of personal information.

Children's Privacy

We do not knowingly collect information from children under 13 or target services to them. The At Company Platform, products and services are all directed to people at least 13 years old or older. If you are under 13, you are not authorized to use the  Company Platform. 

Your Communications Preferences

You can manage your communication preferences through account settings or by contacting us.

Accessing and Updating Your Information

Registered users can access and update their account information directly. You have rights to access, rectify, erase, restrict processing, and portability of your personal information.

If you wish to exercise these rights, please submit your request in writing to chat@allaboutclaims.info We will respond to your request in a manner consistent with applicable laws. We may require you to verify your identity to protect your privacy and security.

Changes

We update this policy periodically, with changes posted on our website.

Contact

For inquiries or requests regarding this policy, please get in touch with us at chat@allaboutclaims.info